Acceptance of Terms

By using this website or requesting a booking, you agree to these Terms and to any additional conditions communicated for a specific tour. You must provide accurate information and use the site only for lawful purposes.

Section 01

Acceptance of Terms

By using this website or requesting a booking, you agree to these Terms and to any additional conditions communicated for a specific tour. You must provide accurate information and use the site only for lawful purposes.

Section 02

Scope of Services

Open Routes provides local guided tours and experiences, including market walks, neighborhood food tours, private culinary routes, and related tasting walks. Any route, venue, or tasting is subject to availability, local conditions, and confirmation at the time of booking, and access controlled by third parties is not guaranteed.

03
Clause area

Bookings and Payment

Bookings may be requested by website, email, or phone and are subject to confirmation. Payment methods accepted for confirmed bookings may include card payment or bank transfer, and any applicable charges will be communicated before payment is completed.

Supporting document HCCH
04
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Guest Conditions

Tour details may depend on group size, dietary information, venue availability, and the selected route. Guests are responsible for providing accurate dietary information in advance, and no assurance is given that any tasting will be free from allergens or cross-contamination.

Supporting document UN Declaration
Policy Terms

All website content, including text, images, layout, and branding, is owned by or licensed to Open Routes and may not be copied, modified, or reused without permission. No rights are granted except as necessary to use the website for ordinary informational purposes.

05 Clause

Intellectual Property

All website content, including text, images, layout, and branding, is owned by or licensed to Open Routes and may not be copied, modified, or reused without permission. No rights are granted except as necessary to use the website for ordinary informational purposes.

Reference VCCA Vietnam
06 Clause

Limitation of Liability

To the fullest extent permitted by law, Open Routes is not liable for indirect, incidental, or consequential loss, or for delays, changes, or cancellations caused by third parties, weather, local conditions, or events outside its reasonable control. Route suitability, including any accessibility needs, must be confirmed for the specific guest and route.

Reference WIPO